Archive for the ‘Lettings Search’ Category

What is a testimonial?  The dictionary describes it as  “A testimonial is a formal logo-1statement testifying to someone’s character and qualifications.  A sworn testimony is evidence given by a witness who has made a commitment to tell the truth”

In the world of business, especially where sales people are concerned, a testimonial is one of the most important tools a business has as it is a statement of truth that someone is prepared and willing to say about a person or a company. It is the fact that its a statement of truth that for many people is why its so important. Its especially important when choosing a Surrey Letting Agent as you are giving them the keys to what is possibly your most valuable asset.

Running my own business and the time constraints that are on this, its often the last thing I remember to ask for, however it is rewarding to get nice feedback, especially from long established clients. Here at SurreyLets we use the independent company Referenceline to collate our feedback from clients and all I share below can be seen by clicking here 

Here are just a few of the ones we have had come in this month that I am delighted to share with you.

November 2016

I was so impressed by the service I received. SurreyLets were professional, efficient and knowledgeable. They are the best letting agency I”ve ever encountered (and there have been several!) They went above and beyond the call of duty to ensure I was moved in quickly and I wouldn”t hesitate to recommend them to others. Replies to emails were quick and they ensured all of my questions were answered. Moving house is usually stressful but dealing with them was a pleasure. Nothing was too much trouble for them. Compared with some letting agents, SurreyLets are a breath of fresh air. I wholeheartedly recommend them! (Miss G – Tenants reference)

Sally is great I have full confidence in her professionalism – I have used other agents in the past – but thankful there is no further need to do so – If I had met Sally ten years ago I would be alot richer and happier. (Mr T – Landlord reference)

Our experience with SurreyLets has been excellent, we have used Sally”s services for nearly 7 years and are consistently impressed with her professional and friendly tenant selection and lettings management. Living abroad it”s important to be able to trust a property agent and we trust Sally 110%. We won”t hesitate to recommend her to anyone we know. (Mr & Mrs H – Overseas Landlord)

I have had my property with SurreyLets for the past 6.5 years and over that time the unit has only been vacant for less than 20 days. The service provided has been excellent with all aspects addressed in a very prompt and professional way. Over this period we have encountered a wide range of issues including general maintenance , urgent issues, complaining tenants, misbehaving dogs etc – in every case it has been addressed and resolved by SurreyLets. I have been very pleased with the filtering of prospective tenants which is done well in advance of the end of the lease period. This has allowed us to change tenants with very limited “downtime” and also to source good quality and reliable people. Problems are also proactively addressed and they provide a solution rather than just communicating the problem. They have good access to all the required service providers and ensure that all work needed is properly executed and monitored so as to minimize the impact to the tenants. overall I an very satisfied and would certainly recommend their services to anyone needing a managing agent (Mr D – Overseas Landlord)

To see all of our customer testimonials please visit Referenceline by clicking this link 

Finding a letting agent in East Horsley, Finding a letting agent in Effingham, Finding a Letting Agent in Bookham, Finding a Letting agent in West Horsley, Finding a Letting agent in Ripley

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SurreyLets are pleased to bring to the Lettings market for the first time, a wonderful family home within a few moments walk of the superb village centre of East Horsley.p1020001

This property is a well presented and deceptively spacious four bedroom modern family home and is perfectly situated for a busy family due to its proximity to all the local amenities such as the village shopping facilities, train station with fast links to London, sports clubs and village green spaces.

The accommodation is spacious and well thought out and comprises of: A newly fitted modern kitchen with a range of white goods, spacious contemporary lounge which leads in open plan style to a formal dining area, a conservatory which is an ideal playroom, a study and a downstairs WC. Upstairs the property boasts a beautifully presented master bedroom with a newly renovated en-suite shower room, three further double bedrooms and a beautifully presented family bathroom. Externally the property offers a double garage, beautifully styled front and rear gardens (gardener included) and off road parking for many vehicles accessed by electric gates.

rloungediningPeaceful, traditional, semi rural and undoubtedly affluent. The villages of East and West Horsley make up “The Horsleys”, one, or two villages depending on your viewpoint, are situated at the foot of the Surrey Hills nestled in beautiful open countryside and yet just 48 minutes to London. Beautifully middle class, yet traditionally village like, the Horsley have a wealth of charm, character but most of all its community spirit is still intact. This is the Surrey affluenza belt, connected to motorways and London Waterloo by train, yet swaddled in green belt.

The Horsley’s are an area that attracts the corporate relocated overseas families who make use of the international schools: The ACS in Cobham and the International School of London ISL in Woking being firm favourites of international families. Locals move to the area for the outstanding state schools, The Raleigh Primary School and The Howard of Effingham School both being on the doorstep. Those looking at private schooling have Glenesk primary, Cranmore School and St Teresas.east horsley 1

The Horsleys are a typical family orientated area. Saturdays lots of children enjoy sporting activities. Horsley Football Club, The Cricket Club and The Tennis Club are just some of the sporting activities on hand, although the community run clubs offer a plethora of clubs from cycling, running and rambling. Locally families tend to shop on a Saturday in the village enjoying a traditional butchers (Conisbees), bakers (The Bakery) and coffee shop (Quaich) all of which are owned and managed by members of the community and who care and invest in community. The village also has a popular well used library which runs many half term and holiday children’s activities and reading clubs.

The Horsley have some superbly attended churches, St Marys Church offers a traditional service at 9am and a contemporary service at 10.45 in the village hall where there is a live worship band and outstanding youth ministry. St Martins Church also offers service choices and is well attended.

Commuters take advantage of Horsley Station and its fast southwest train service to London Waterloo taking just 47 minutes, stopping for a quick coffee at The Stockyard station coffee shop. Of course the commuter road links are excellent too with the A3 being a 5 minute drive away taking you to London or Portsmouth, and less than 10 mins to junction 10 of the M25, meaning that (subject to flowing traffic!) the airports of Gatwick and Heathrow are under an hours drive away.

The Horsley really do offer something for everyone. I have lived here for 25 years and I am biased, but if you would like more information, I would be delighted to chat to you. Call me, Sally Asling on 01483 282470 or send me a mail to

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Having just undergone complete refurbishment to a high specification – this Bookham property is a rental delight.


Dawney Road Bookham – Beautifully Presented Throughout

SurreyLets are delighted to be marketing this brand new family home in Dawnay Road Bookham.

Situated in a quiet residential road in Bookham, yet still convenient for the High Street and local schools (and within catchment of the Outstanding Howard of Effingham secondary school), this detached family home offers beautifully designed well thought out accommodation.

The open plan Kitchen which adjoins a second reception room is a wonderful light, bright and airy space with huge potential for a variety of uses.

The property accommodation comprises of: Hallway leading to the formal Lounge, a Study, a beautifully fitted Kitchen with generous eating and family area and Bi-fold doors opening the area outwards which is perfect for summer days and entertaining, this room adjoins another reception room which could be used as a snug.

Leading off from this is a modern utility room and downstairs WC. Upstairs the property offers a generous master bedroom with a beautiful en-suite, a guest double bedroom with en suite and further double bedroom, a single bedroom and a family bathroom. Externally the property offers a garage, garden and off road parking for several vehicles.

Must be seen to be fully appreciated.

TO LET   £2,750 pcm
Dawnay Road, Bookham

Detached Family Home
Four Bedrooms
Three Reception Rooms
Utility Room
Garage / Utility room
Catchment for Howard of Effingham
Brand New
Three Bathrooms
Stunning Kitchen with Dining and Family Areas
Private Rear Garden
Convenient Location



Stunning Open Plan Space

SurreyLets are a leading local Letting Agent in the Bookham and Effingham area offering a wide range of specialist Lettings and Property Management Services. SurreyLets are an online Letting Agent offering Full Property Management, Tenant Finding, Rental Collection and a comprehensive range of Landlord services across Surrey

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This is a  rather technical blog but I hope for some it will give an insight into marketing property via the portals and how we as agent need to lorightmoveok at key data to get the best marketing from the portals for our clients as we can.

 I often spend time with Landlords explaining that its not just about “putting a property on a property portal” but about ensuring your are using the portals marketing to the best advantage. So, I thought Id share a little bit about what we as agents see, and what we do to ensure the properties we are marketing are receiving the fulness of the capabilities in the tools that we have.

Sometimes, we have to throw out the flowery spiel and write attention grabbing headlines to get the desired result. We need to attract the real property seekers from the thousands of viewers out there.

Anyone that doesn’t believe property is a national obsession needs to work with me for a day looking though the “behind the scenes” data that we get from Rightmove and other property portals.

In the last 28 days, the properties that SurreyLets have on the market have been viewed 65,608 times. Really!  Are there that many people looking to move to the area?  Unlikely. We have to understand we are a nation of property obsessed people who constantly browse Rightmove to see what they can get, who is selling what and to seek comparable as to how much their house is worth or how much it might rent for.

Whats important to us as agents is the click through rate, this is what generates us our enquiries.

Out of the 65,000 clicking on SurreyLets  properties we had just over 300 calls and about the same in email leads. Looking through the diary and the applicant register this was around 40 viewings which in real terms is around 6 – 8 actual lets resulting from the advertising. So how did the headline number of 65K mash down?

We can see the “Click though rate” of every property, and if we are doing our job properly we need to be addressing any “lower than average” click though rates. So, if your property is performing poorly,  I may change the initial description weekly.  To improve the click though rate on your property to ensure maximum performance and viewing opportunities I amy do any number of things.   Just changing the front photo can vastly improve the click though rate, as can the headline, the price or just rotating the pictures. Its my job to keep enhancing your property so its performance is at the best it can be.

Leaving the agreed description, agreed photograph and order the pictures are seen in the same, will not help your property get found. It stops standing out.

Who knows what turns someone on or off! A beautiful minimalist modern kitchen may tick someones box, but the shabby chick country cottage may be another persons tick box. If its the first image they see that they don’t like, bang goes the click though – we have lost that persons interest.

At what point do you tune out?  For some its the price, others its the map view of the location, for others its the picture. Many click floorplan first and click out at the square footage. We are all different.

So if one week the click though rate is not good, by simply changing the picture I can change the click through rate. It may not be the “best” picture or the Landlords favourite, but it may pick up the enquiries.

Over the last 10 years, Rightmove has invested in additional search technology to introduce new ways for potential buyers and tenants to view your property listings, for example, via our email alerts and online publications.  This is where we try now to increase the number of extra view details to your report. Its our job to ensure the details are friendly for when they are sent out in the many forms of media.

‘Extra’ detail views

Here’s a list of the features that generate ‘extra’ detail views for your properties. These are things we can do to maximise marketing of your propertyFeatured Property (top of search results page)

Property Email Alerts (email updates)
Send to a Friend
New map search
RSS Feeds
Company Edition
Local Edition
Bookmarked properties
The Rightmove Property Widget
IE8 Webslices
IE8 Accelerators
Search Engines
Property links posted on Social Networking sites

Landlords, when you instruct SurreyLets to market your property, you can rest assured that we know how important finding the right tenants to rent your property in the right timeframe is for you. We will be constantly looking at the incoming data to ensure we are reaching the people who are looking. We do not just put your property on the portals and be forevermore reactive – we proactive use all media available to us.

If you are a Landlord and would like to know more about our Letting Services available to Landlords in Surrey then please call for a free, no obligation discussion on 01483 282470 or send us an e-mail


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A beautifully presented fully refurbished detached 4 bedroom family home situated in a popular and convenient location within the charming village of West Horsley and within a few minutes walk of the highly sought after Raleigh Primary School in West Horsley.

rearThe property is a wonderful example of contemporary and stylish living with a high quality finish, it offers spacious well thought out family living accommodation but also has a purpose built home office attached plus other outbuildings.

Marketed for rental though local agent SurreyLets, Sally Asling, Lettings Director comments  “This property is a really lovely family home inside and out, ideal for families who wish to get their child into the highly sought after Raleigh School, or for families with children already attending. The location is  an easy walk from the village of East Horsley with its fast trains into London Waterloo, an array of local shops including a coffee shop, butchers, bakers and convenience stores and the medial centre village hall and playing fields, this property is incredibly well situated. Priced at just £2995 this property represents excellent value. It is available immediately for a medium to long term let.”

The accommodation comprises of: A spacious open plan Kitchen / dining room, a family snug complete with log burning stove, Utility room and downstairs WC, formal spacious double aspect lounge with views to the garden, small study room or home office, downstairs double bedroom with en-suite shower room ideal for guest accommodation or an au pair.Upstairs the property offers a further spacious double bedroom with ensuite bathroom, two further double bedrooms and a family bathroom.

Externally the property offers wonderful outbuildings consisting of a further utility / laundry room, specially designed worship, a purpose built home office and a double open car barn. The grounds that surround the property lend themselves beautifully to family living and entertaining with an enclosed private rear garden and a paved courtyard.


Beautifully Presented Detached Family Home
Wonderful Quiet Location
Four Bedrooms
Three Bathrooms
Beautifully Fitted Open Plan Kitchen / Dining area
Family Snug with Log Burning Stove
Double Aspect Lounge
Purpose Built External Home Office
Laundry / Utility Room
Workshop and Double Car Barn
Superb Location for The Raleigh School

For viewings please contact SurreyLets on 01483 282470 or mail

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Live Active Property Search

propsearchSurreyLets work  continually with Relocation Agents to secure properties for corporate clients in the areas of East and West Horsley, Leatherhead, Guildford, Cobham, Clandon, Booking and Effingham areas of Surrey and currently have a live property search we are currently unable to assist with due to a shortage of property.

Our Relocation Agent is seeking the following for a Colpal client relocating from New York. 

  • Max Budget £6500pcm
  • Children will be attending ACS Cobham so the closer to this the better
  • Furnished or Unfurnished
  • Good Sized Garden
  • 5-6 bedrooms with 3-4 bathrooms
  • Must be moderns with refurbished kitchens and bathrooms
  • Garage and parking for 2-3 cars
  • Gardener must be inclusive

The Relocation agent is looking to view prospective properties with him in 13th & 14th October and they are looking to occupy the property before 21st November 2016

If you have a property that you are looking to let that meets the above criteria we would be delighted to show this to this particular applicant. 

If your have a property to let but it does not meet the requirements of this search, please do contact us as we have many searches from corporate relocation agencies on a weekly basis. 

SurreyLets are an independent Lettings and Property Management company covering the Guildford – Leathered area of Surrey specialising in offering a tailor made service to all Landlords. Being an on line agent we are able to offer competitive fees without any compromise to service. Do view some of our client testimonials here. 

Our advice is free and without obligation, so for a free market appraisal of your home or investment property please don’t hesitate to contact us on 01483 282470 or by email at





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